Delivering Advanced Technology and Reliable Solutions

 

Protim İletişim is composed of a dynamic and visionary team with deep expertise in the telecommunications sector and more than 20 years of experience, gained through long-standing roles at Ericsson Turkey.

 

The Protim team has successfully delivered turnkey projects during its time at Ericsson Turkey and has transferred this know-how into services offered to its customers. These experiences reinforce our technical expertise, reliability, and proven success in the field.

 

Since our establishment, we have been providing integrated voice and data communication solutions for enterprise customers, representing global leaders in the telecommunications market such as Ascom and Mitel. With these leading technologies, our company delivers turnkey projects for small, medium, and large-scale enterprises, offering sales, marketing, implementation, and technical support services.

 

At Protim İletişim, our goal is to provide innovative, globally proven solutions and to actively contribute to the digital transformation journeys of our customers. Through our customer-centric approach and strong technical expertise, we continue to deliver sustainable and reliable telecommunications solutions to the business world.

 

 

Our Vision

 

As Protim İletişim, our vision is to become a leading company in the telecommunications sector without compromising on quality or our core principles. Through the dedication of our employees, the importance we place on teamwork, and our continuous improvement–driven quality mindset, we aim to maximize customer satisfaction.

 

Being among the best in the industry for integrated network solutions (voice, data, and mobility) and sustaining our growth in parallel with rapidly evolving technology are among our top priorities.

 

 

Our Mission

 

Our mission is to closely follow all technological developments in our sector, continuously enhance the competence of our technical team, and deliver state-of-the-art products and solution services to our customers and business partners.

 

With our innovation-driven and customer-focused approach, we create value in the business world by providing reliable, efficient, and high-quality solutions.

 

 

Our Quality Policy

 

• To place customer satisfaction at the center of our operations by understanding the current and future needs of our existing and potential customers and delivering high-quality products and services that meet these needs.

• To continuously increase customer satisfaction through a sincere approach and superior service principles, ensuring a seamless after-sales support experience.

• To strengthen our quality standards by delivering technical support and service activities in a timely, complete, and high-standard manner.

• To maintain honesty and mutual trust as the foundation of all relationships with our customers and suppliers.

• To embrace continuous development and improvement, not settling for maintaining the status quo but rapidly adapting to changing industry conditions.

• To view competition as an opportunity and enhance our competitiveness by continuously improving quality.

• To focus on the continuous improvement of working conditions in order to increase operational efficiency and service quality.

• To keep pace with technological innovation by continuously improving employee training levels, strengthening research and training processes, and sharing this knowledge with both our employees and customers.

• To recognize team spirit and collaboration as core values of our company.

• To continuously improve product and service quality and optimize all our processes.